Professional CV/Resume
Some details on this page have been generalized to maintain confidentiality. For more specific information or inquiries, feel free to contact me directly.
Work Experience
2021 - Present: Technical Director, 365labs.cloud, UK & Europe
At 365labs, I'm involved in developing innovative solutions that drive business growth. My responsibilities include overseeing all technical operations, managing project lifecycles, and ensuring technology aligns with business objectives. I also play a key role in strategic decision-making and client relationships.
2008 - 2021: Technical Services Manager, Managed Service Provider, UK
I managed the delivery of technical services, ensuring high standards of customer satisfaction and operational efficiency. My role involved the implementation and support of IT systems, leading a team of engineers, and coordinating with various stakeholders to deliver seamless technical solutions.
2004 - 2008: Technical Director, IT Start-up, UK
As Technical Director, I was responsible for overall technical strategy and execution. I led the development of IT infrastructure and managed a team of professionals to deliver high-quality IT services. My focus was on driving technological innovation to meet the evolving needs of the business.
2002 - 2004: Freelance Audio/Visual Conference & Exhibition Engineer, UK & Europe
I provided specialized audio/visual engineering services for conferences and exhibitions across the UK and Europe. My role involved collaborating with event organizers to design and implement AV solutions that enhanced the overall attendee experience, ensuring high-quality production and technical reliability.
1998 - 2003: Retail Manager, National Supermarket Chain, UK
I was responsible for the day-to-day duty management of the store, including staff management, inventory control, and customer service. I implemented various initiatives to improve store performance and customer satisfaction, contributing to the overall success of the business.
Education
1999 - 2001: BSc in Computer Science, Exeter University
Gained a solid foundation in computer science, with a focus on software development, algorithms, and systems architecture.
Certifications
CompTIA Security+ (Active)
Strong understanding of cybersecurity principles, including risk management, threat analysis, and secure network architecture. This certification highlights my commitment to maintaining up-to-date knowledge in the field of IT security.
Microsoft Certified Professional (MCP)
Certified in Microsoft technologies, demonstrating proficiency in Windows Server management and other Microsoft platforms. This certification highlights my commitment to maintaining technical expertise in industry-standard systems.